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Welcome

Thank you for using Gorilla's online ordering system for Best Friends Pet Care Centres.

This site allows you to view the library of all standard collateral artwork and products for Best Friends Pet Care SuperCentres and place orders for those items directly. Please enter your login details in order to start using the system.

Online collateral Ordering Process:

  • Browse through the Categories menu on the right and under the department you would like to order for, select the type of item you require. Each category is broken down into smaller sub-categories to help you find what you really need. You can click on the product to see a larger image.
  • Click on "Product Details" to see an item description.
  • If you are happy with this item, confirm quantity and click on the "Add To Cart" button. This item will be added to your order.
  • Go to the cart and fill in the details required including quantities and add any extra information you might have and complete your order

Gorilla will then:

  • Send you a confirmation of what you have ordered including total cost and artwork charges if any. Please note that if ordering multiple kinds of the same product, unit price may change.
  • Email you a PDF proof of your item(s) before we print.
  • Once the proof is approved via email, we will commence printing and send you your items when ready.
  • Please note that depending on the item, delivery can be between a few days to 2 weeks.

Finance:

Invoices will be emailed to Marketing at Best Friends Support Centre. Marketing monitors your spend and ordering quantities each month.

Non-Standard and Promo Items

This site is aimed to provide an efficient way to order existing required collateral items, to enhance customer communications and engagement in store. If you are after a non-standard item or larger promotional items (eg. Marquee, Retractable Banners), these will have to be approved by Marketing at Support Centre.

Terms & Conditions

Prices include GST and delivery for all items except for poster which have a flat fee of $28 for postage and handling. Prices on this site are for a standard set of products and variations to this will require a formal quote being issued before we proceed. Please note that should you change your mind about any of the details you have submitted on this form we reserve the right to charge for any printing or any artwork changes made up until the point that we are able to confirm that we have received your amended order (if applicable).


If you have any questions about this site please email This email address is being protected from spambots. You need JavaScript enabled to view it. and they will respond within 2 business days.

For all other queries please call Gorilla Print on 03 9428 5577

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